Positive Reviews
positive:
Exceptional customer service
Guests are highly complimentary about the service offered by the staff at the Best Western Saint Louis Inn, often describing ways in which individual members of the front desk have been friendly and attentive toward them. The housekeeping team also attract praise for the high standard of the hotel rooms.
positive:
Enjoyable breakfast
Although some guests describe the free breakfast as fairly standard fare, many also say that it is particularly enjoyable. The option to enjoy hot food as well as cold continental items is especially welcome.
positive:
Nice pool area
The indoor pool is a popular feature at this hotel. You'll find that it is clean and well-maintained. Furthermore, the pool has two sections, one of which is just one foot deep. This allows guests of all ages to enjoy the facility.
Negative Reviews
negative:
Some cleanliness issues
Although guests often comment that the rooms are exceptionally clean, there are a few reviews that indicate this cleanliness does not extend to all areas of the hotel. Frequently reported problems include dirty carpets in the hallways and cigarette butts around the perimeter of the property.
negative:
Small breakfast area
Guests enjoy the breakfast at this hotel, but it does seem that the area in which it is served could do with being a little bigger. Thanks to this hotel's proximity to the Six Flags park, this property is often busy. Hence, the breakfast area can seem cramped.
negative:
A little far from tourist area
This property is a fair distance away from the St. Louis tourist areas, although these are easily accessible if you are driving. Some guests liked the quiet area in which this hotel is located, but others found it too secluded. Your satisfaction will depend on whether you like to be in the heart of things.