Hotel Red Roof Inn PLUS+ St. Louis - Forest Park / Hampton Ave. (St Louis, USA)

Located in the popular Italian neighborhood known as The Hill, this hotel was a hit with guests who wanted to sample nearby Italian restaurants, try the famous frozen custard at Ted Drewes or enjoy breakfast at Chris's Pancakes. They also appreciated the easy access to Forest Park, Missouri Botanical Gardens, downtown St. Louis and the iconic Gateway Arch. All in all, guests said, the hotel's location can't be beat.

For many guests, Red Roof Plus was a convenient alternative to more expensive downtown accommodations. They found the newly remodeled rooms clean and comfortable and most said they would return whenever they're in the St. Louis area.

Efficient, friendly and helpful were just a few of the adjective guests used to describe the hotel's staff. Tori at the front desk was singled out by some guests who said she went out of her way to be of assistance and was unfailingly cheerful and polite.

While most guests found the staff friendly, helpful and efficient, some guests said that the receptionists seemed unfriendly, others reported billing mix-ups and reservations not honored.

Some guests found the rooms a little too small for comfort, others complained that the king sized beds took up most of the available space leaving very little room to move around. Bathrooms were also on the small side for a few guests.

Housekeeping more than passed muster for most guests at this hotel, but there were a few complaints about mold and mildew in bathrooms, stained bedspreads, ants and burned out light bulbs.