Hotel Best Western Galaxy Inn (Dover, USA)

The Best Western Galaxy Inn gets its name from the C5 Galaxy cargo transport aircrafts as it is right across Dover Air Force Base. Guests staying at the hotel find themselves close to scores of attractions besides being able to indulge in some heavy tax free shopping in the Dover Mall. The Dewey Beach is just a 20 minute drive and the Dover Down's Casino is about four miles. Guests can visit the Killens Pond State Park with just a 15 minute drive away.

All 63 rooms are done up in soft hues and wooden furniture. Every room features satellite television and tea or coffeemaker, and adds conveniences like microwave and refrigerator. All rooms are air conditioned. Some rooms add a Jacuzzi.

The hotel has a fully equipped gym for the fitness conscious. A seasonal outdoor pool for guests to enjoy a relaxing swim, and a spa are featured. Free continental breakfast is served in the lobby. A business center is present on site. Guests are allowed to make use of the laundry facilities of the hotel. High speed free Internet can be accessed all through the premises. The parking area is huge and free parking is allowed for trucks and cars.

Even in the non smoking rooms, smoke smell is strongly prevalent, which guests find intolerable. Some credit cards are charged additional sums without stating the reason inconveniencing the guests greatly.

Ants are present in the rooms and run all over the microwave, any food kept and even into the clothes. Room service staff does not provide efficient service as towels are not changed and beds are not made every day. Bathrooms are not maintained well and shelves are dirty.

Water in the swimming pool is freezing cold. The breakfast area is too small and the breakfast menu needs more variety.