Hotel Sleep Inn & Suites (Dover, USA)

Although not exactly fancy, the rooms and suites at the hotel tend to satisfy guests. The accommodation (both rooms and communal areas) are found to be clean and comfortable with a good selection of facilities and amenities.

Many guests comment that they enjoyed value for money while staying at the Sleep Inn & Suites Dover. Aside from the reasonable rates, the selection of freebies pleases guests. Breakfast, parking, and Internet access are essential for most travelers and all of these are on the house.

The staff at the hotel attract many positive comments. Indeed, it is their friendly and attentive attitude that has inspired numerous guests to stay at this property repeatedly over previous years. Good customer service helps guests view the hotel in a positive light.

A small number of guests mention that they found the hotel a little noisy, although not excessively so. One of the problems mentioned is that the cleaning staff play loud country music as they work - from as early as 7.30am.

Although this hotel is a non-smoking property, occasional complaints about the smell of smoke do crop up among reviews. It seems that some guests are ignoring the rule and perhaps leaning out of the windows to smoke - a tactic that obviously doesn't as work as well as they might think.

According to reviews, a lack of replenished towels is a fairly frequent issue. It's not clear why this happens so often, but you would think it was a fairly routine cleaning task. Bins are also occasionally left full.