Hotel Airport Skyway Lodge (Auckland, New Zealand)

These staff members have become known among guests to be super-friendly, and they will go out of their way to make sure your vacation is as comfortable as possible. From collecting travellers at the airport during the early hours of the morning, to dropping off an extra pillow to your room, it's all in a day's work.

With close proximity to the airport, and an excellent shuttle service, almost all guests felt totally at ease about getting to the airport in plenty of time. The shuttle starts its rounds early in the morning, so there's no chance of missing your flight.

The spacious kitchen and cosy lounge area has been described by many guests as an ideal area to gather if you enjoy socialising, or even if you just want to meet new friends. You can cook up a storm in the well-equipped kitchen with useful utensils.

Those visitors who booked in to hostels without a private bathroom did not feel comfortable with sharing the facilities with total strangers. Some guests felt there were not sufficient bathrooms available as it was rather overcrowded at times.

Try to confirm your booking with the hotel before you leave home. Many guests were disappointed when they arrived to find that, although they booked a room with a private bathroom, there were none available on arrival.

If you don't want to hear your next door neighbour snoring, then make sure you prepare some form of extra soundproofing for yourself. Complaints from guests suggest that the walls are paper thin, and you will probably have your beauty sleep disturbed.