Hotel Éclat Beijing (Beijing, China)

Some guests said that staff service was exemplary. Staff members were said to be very friendly, polite and helpful. Several guests said staff members went out of their way to provide high-quality service and assist them with whatever they needed during the course of their stays.

People with an eye for art will enjoy staying at this hotel. Visitors also said they thoroughly enjoyed perusing the hotel owner's extensive art collection; guests said they liked seeing the different pieces throughout the hotel on each floor.

Guests said they appreciated having early check in options available. People also felt the location was central and safe. Some visitors also said they felt the facilities were designed impressively and provided great value for the cost of a night's stay.

It was mentioned that the air conditioning may not always work properly in the rooms. Some guests said they found the rooms to be too cold for their liking.

There were also comments about the water controls in the bathroom. Some visitors said they had difficulty figuring out how the controls worked and they were troublesome.

Though complaints were limited, it was also mentioned that room types were sometimes different upon arrival. People should call the hotel to check in advance to make sure the room they will be checking into is the room type they booked online.