Holiday Inn San Antonio North Stone Oak Area, an IHG Hotel (San Antonio, USA)

Holiday Inn San Antonio North - Stone Oak Area clearly knows how to adapt to the changing standards of the hotel industry. You can see the updates made in the rooms and public areas over the past few years. The staff remains as pleasant as always. Moreover, you can get free upgrades sometimes if you are a regular customer.

The service in this hotel is impeccable. Every member of the staff is friendly and polite. You don't even have to raise your needs most of the time because they already asked about it. In addition, they are knowledgeable about the place and answer all your questions early.

If you are looking for an affordable accommodation that does not compromise the quality of its services, this hotel is the right choice. The rates are relatively lower compared to other hotels with the same standards.

The water pressure sometimes becomes weak during the morning. Some showers have minor rusting. However, the rest of the bathroom is extremely clean. If the repairman does not arrive quickly, you can ask to switch rooms. The staff will instantly grant your request as long as the hotel is not fully booked.

Some guests sometimes have to use the cards more than twice before they work. Thus, you are encouraged to go to the front desk to get replacements after the first time the keys did not work.

Guests are given toiletries that can last for up to two days. The towels are not replaced regularly. Thus, you are advised to bring your own towels and buy toiletries at the shops near the hotel.