Holiday Inn Phoenix Airport, An Ihg Hotel (Phoenix, USA)

Guests have been pleased with this hotel's location in respect of popular places of interest. Not only is this hotel conveniently located but also offers a complimentary shuttle service to the Sky Harbor International Airport, Metro Light Rail Station and Tempe Mill Avenue where guests can enjoy a host of restaurants and shops.

Guests have the option of dining at the on-site restaurant, off-site at any of the multiple restaurants on offer or even in their own guest room by ordering room service. This hotel has received many positive reviews based on its convenience in this regard and guests have enjoyed the fact that the need not even leave the hotel in order to dine.

The service offered by hotel staff is friendly and efficient. When guests need an issue to be handled, there is no hesitation by those in a position to help. The staff were always eager to please and guests are made to feel valuable and well looked-after.

Guests who have stayed in rooms near to the on-site, outdoor pool have been unhappy with the noise that has traveled to their room when other guests make use of this feature.

Guests have been happy with the size and spaciousness of the rooms and, on paper, the amenities offered are also worth making mention of. However, many reviews suggest that these amenities featured in rooms, such as the air-conditioning, need some maintenance.

Some guests have not been happy to pay the extra price for breakfast at this hotel for something that they feel they could find elsewhere for a better price. This breakfast does offer convenience by being on-site and this has been noted by guests, but guests have also noted that the convenience is paid for when the bill arrives.