Holiday Inn Express & Suites Toronto Airport West, an IHG Hotel (Mississauga, Canada)

Reviews have often boasted about this hotel due to its convenience in respect of the Toronto Pearson International Airport. Not only is it nearby in terms of distance, but this hotel goes even further to provide guests with a free airport transport service.

A large positive factor that has contributed to guests choosing this hotel is the price. For the fine location and convenience, guests have found the price to be fair and not overly expensive, especially when compared to other hotels in the area.

Guests appreciate the value of parking in this area and especially value the fact that this hotel caters for guests travelling by allowing them to leave their cars parked safely at this hotel for long periods of time without charging them.

This hotel offers a free daily continental breakfast. However, a number of reviews point out that the breakfast selection leaves something to be desired. The breakfast area itself has also received complaints about being cramped. Guests have often opted to dine off-site instead.

Guests have often complained that hotel management has not prioritised cleaning very highly at this hotel. Reviews point out that the impression received is that rooms are not given adequate attention to be at a standard high enough to accommodate guests, insofar as cleaning is concerned.

In several rooms, guests have found themselves very uncomfortable with the overwhelming smell of cigarette smoke. Although rooms are supposedly non-smoking, there have been reports of guests seeing some guests smoking and even some of the staff members smoking, according to reviews.