About Best Western Plus Toronto Airport Hotel
Conveniently situated in Mississauga, Best Western Plus Toronto Airport Hotel is just a ten-minute drive from the Toronto West - Pearson International Airport. This family-friendly hotel offers a complimentary 24-hour airport shuttle service and a refreshing indoor pool.
Accommodations are air-conditioned, non-smoking, and recently renovated. Each is equipped with a 37-inch flat screen television, iPod docking station, ironing facilities, tea & coffee maker, and refrigerator. Moreover, deluxe suites have private jetted tubs.
Best Western Plus Toronto Airport Hotel houses a sauna, fitness center, gift shop, modern business center, and conference facilities. Private parking and Wi-Fi access throughout the building are free of charge.
Postcard Restaurant & Bar, the on-site restaurant, serves hearty meals for breakfast, lunch, and dinner. The 155 BBQ & Bar offers infused Indo-Canadian dishes.
Within a four-minute drive from the hotel, guests can reach the Hershey Sport Zone, Red Rose Convention Center, and Iceland Arena.
Positive Reviews
positive:
Practical location near the airport
The first major reason why guests stay here is the easy access to the airport, which is only within a ten-minute drive using the free shuttle service or taxi. It is also close to restaurants and famous tourists destinations in the city of Toronto.
positive:
Exceptional staff service!
Most guests are impressed with the attentiveness of the staff especially their warm and friendly assistance. They tried their best to please all the guests by extending hours of service and approaching everyone with a smile and positive attitude.
positive:
Sufficient parking spaces
The free on-site parking has been very convenient for guests for there are plenty and more than enough free parking spots available. Despite not having gates, the parking area is still safe and secure which was perfect for long-term stays.
Negative Reviews
negative:
Ineffective soundproofing allows unbearable noise
Most of the guests complained about the noise coming from the other rooms, banging of doors, heavy footsteps, loud chatting, shower noise, and elevator noises. Thus, guests are advised to wear earplugs or choose rooms far from the lobby area.
negative:
Poor shuttle service
Despite having a free shuttle service which was supposedly convenient, most guests were disappointed with the kind of service they got. There was no proper organization and most guests had to wait for a long time just to get into the shuttle. There were also no space for luggage or strollers and they did not offer special services for disabled people.
negative:
Cold pool water temperature
Some guests were not able to use the pool area due to the extremely cold temperature. The indoor pool had no heater and the hot tub offered was not working most of the time. As a result, guests either had to dip in the freezing water or didn’t use the pool at all.