Positive Reviews
positive:
Spacious and well-sized bathrooms
The private bathrooms in each room are spacious. You will be surprised at how big the space for the showering is. Unlike other hotels, the bathroom ceilings here are high, so you won't have to struggle taking a decent bath.
positive:
Impressive lobby and breakfast area
Holiday Inn Express Dallas East - Fair Park's lobby and the breakfast area are large, modern and well decorated. Even if there are many guests around, you will not feel that the area is overcrowded. Space seems to be the top priority at this hotel. Moreover, walls are clean and newly painted, and the carpeting in the hallways is as spotless as new.
positive:
Fun and polite staffs
Many guests have stated in their reviews that aside from the members of the hotel staff being well performing and reliable, they seem to be fun to talk to. They are not intrusive and overly chatty, just friendly enough to make you feel at home.
Negative Reviews
negative:
Small televisions
Some of the guests feel like the flat-screen TVs are small for the size of the room, especially the TVs in the suites. This is just a minor problem though, as all the TV sets work perfectly. Aside from its size, you will not have any other issues with this said room appliance.
negative:
Malfunctioning AC systems
Guests noted that some AC system is making a loud noise, smells bad, or simply just don't work. If this issue happens during your stay, you can rely on the staff to fix the issue in no time.
negative:
Hotel runs out of hot water sometimes
Do not be surprised if suddenly your bathroom only has cold water. This happens a lot in the hotel during mornings. Some guests were irritated since they have children with them that need warm water for bathing.