Holiday Inn Express Hotel & Suites Irving DFW Airport North, an IHG Hotel (Irving, USA)

Guests have opted to stay at this hotel because of its convenience in respect of the DFW International Airport. Guests are not only placed just moments away from this airport but are also afforded the convenience of a complimentary airport shuttle service taking them to and from this hotel.

This hotel, included in the price, offers guests a wide variety of breakfast items to enjoy on-site at the breakfast dining facility. Guests have enjoyed the convenience of not needing to leave the hotel in order to find a good breakfast.

Guests have been pleased to give this hotel a fantastic rating based on the customer service they have received. From the check-in staff to the housekeeping staff, all are cordial and attentive and offer a helping hand or warm smile wherever they can.

Several reviews have suggested that guests felt discomfort upon waking up after a night sleep on the mattresses offered by this hotel. They are said to be lumpy and hard and guests have urged this hotel to make an effort to update or improve the bedding offered.

Some reviews have indicated that the in-room experience is loud in some instances. This was as a result of slightly thinner than usual walls allowing noise to travel into rooms from neighboring rooms as well as old, noisy air-conditioning units creating a distracting buzzing sound.

Reviews suggest that this is an old hotel and, although tidy and comfortable, does have furniture and decor that is in need of some updating and general sprucing up. The carpets in this hotel have received similar remarks with guests complaining that they are dirty and are riddled with stains.