Holiday Inn Express Hotel & Suites - Dubuque West, an IHG Hotel (Dubuque, USA)

When looking for a place for you and your pet to stay, this is the right hotel for you. For a reasonable fee, you will be allowed to take your pet to your room. Moreover, there is a convenient and well-lit grassy area at the hotel grounds, which your pet will definitely love.

Holiday Inn Express Dubuque - West offers scenic views. Those who stayed on the fifth floor get to enjoy an exquisite view from their rooms. From your window, overlooking the parking ramp, you can glimpse the river and some colorful trees beyond the freeways.

There were very few negative reviews about the complimentary Wi-Fi connection the hotel provides. Many guests noted how they were able to connect to the Internet with ease, and at a stable speed.

You get smiles and warm welcomes from some staff, while the others ignore completely. Some attends to your needs quickly, while other staff members don't seem to care. However, you can report unprofessional staff to its manager when you see one.

There is a rule that during certain hours, guests are bound to keep the noise down or they will be asked to leave or be denied accommodations. Still, there were guests who ran in the hallways, slammed doors and talked noisily in the hallways at night. If you're ever disturbed, immediately report to the front desk and let them deal with the issue.

The receptionists are friendly. However, there is only two or three staff at the front desk even busy hours. This makes checking-in slow and evidently makes a long queue of ingoing and outgoing guests in the hallways.