Positive Reviews
positive:
Friendly, Accommodating Staff
Guests remark that the service staff and reception staff at the County Inn & Suites By Carlson, are exceptionally friendly, helpful and accommodating. Guests note that everyone on the staff goes out of their way to make them feel welcome and to ensure that they are comfortable in their accommodation. Returning long-term guest note that the staff treats them like old friends and remembers their room preference.
positive:
A Good Value For The Money
Guest room amenities include a bright and cheerful décor with contemporary furnishings including a work desk, a flat-screen television with satellite channels, coffee and tea making facilities, a microwave and a mini-fridge. Suites add a separate living area with a sleeper sofa and in-room whirlpool tubs. Guests note that the inn is a good value for the money.
positive:
Convenient Location
Families on vacation remark that the inn is an excellent choice. Breakfast is free and the children love the heated indoor pool. The inn is close to recreational activities, shopping and dining options. Guest remark they will return and will recommend the property to family and friends.
Negative Reviews
negative:
Could Be A Bit Cleaner
Some guests commented that the rooms could be a bit cleaner, noting dust on the windowsills and grit in the shower stall. Other guests noted litter in the parking lot and a burned out bulbs in the hallways.
negative:
Breakfast Could Be Better
Guests remark that they appreciate the free complimentary breakfast but noted that the entrees were cold and when the buffet was open several of the offerings were not replenished, leaving late-comers with the leftovers.
negative:
Need More Handicap Parking Spaces
Some guests remarked that when the weather is bad and the inn is busy, there is a shortage of handicap parking spaces close to the main entrance.