Positive Reviews
positive:
Large, clean rooms and comfortable beds
Guests fell in love with the colourful, well maintained, stylish and tastefully furnished rooms. Cleaning is offered daily and everything is kept very clean. The beds were also very comfortable. In addition, coffee making facilities are provided in each room.
positive:
Breakfast had plenty of options
The hotel’s continental breakfast provided is fresh, well laid out and plentiful. Special diets guests are well taken care of as there is a wide range of items on offer. Many guests were pleased by the different kinds of dishes that were presented.
positive:
Kind, well-trained and helpful staff
All the hotel’s employees are very devoted to their tasks and kind. They never hesitate to assist guests and are always ready to be of service. In addition, they are gladly available and offer suggestions of places that guests may find interesting.
Negative Reviews
negative:
Rooms at the front side can be noisy
Being situated on a major road, the hotel can experience a lot of noise to due traffic. Lower rooms are a bit disadvantaged due to the high levels of noise they experience especially at night or early morning.
negative:
Some rooms had faulty air con units
A number of guests were rather disappointed with the condition of the air conditioning units. Some systems were very noisy thus making guests to have a troubled sleep.
negative:
Some areas are in need of repair
Quite a number of guests thought the hotel was showing signs of age in some areas. Some of the common complaints were broken shower curtains, rusted sinks and tubs in the some rooms and old bathroom fixtures.