Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel (Chattanooga, USA)

Guests consistently gave good feedback about the staff here, saying they were friendly and had good attitudes even in the event of mishaps. Some guests even needed last-minute changes to their rooms and usually found those were quickly accommodated.

There were numerous comments from guests who thought the breakfast here was better than average, especially considering it's free. You'll find there are plenty of choices, so you can load up your plate and feel like you're energized enough to get through whatever the day ahead might bring.

Thanks to newer mattresses, the beds here scored highly with guests. Some even said they slept better than they ever had before when away from home. If you stay here, you can expect sound slumbers that leave you feeling refreshed.

Occasionally, guests called attention to areas of their rooms that had clearly not been attended to by the housekeeping staff. Usually the problems were relatively minor, such as hairs in the bathroom or sticky surfaces, but they were still noticeable enough for guests to mention them as things that needed to be improved.

Many guests were not at all pleased that the hotel charges a daily fee for parking. Although that fact is advertised, guests often did not do research in advance, so they hadn't calculated the fee into their budgets.

Although guests usually said their accommodations were comfortable, there were also numerous comments indicating that cosmetically, the rooms had seen better days a long time ago. This issue was not enough to make guests want to stay elsewhere, but you may want to choose another property as a setting for a romantic getaway.