Positive Reviews
positive:
Attractive local neighborhood location.
With easy access to the interstate, the hotel is also located in a pleasant local area that fitness buffs love, because it's full of jogging trails. If golf is more your sport of choice, there are popular courses nearby too, making this an attractive area for spending your leisure time.
positive:
Comfortable, well-appointed rooms.
Overall, guests say that their experience here is a very comfortable one, with spacious rooms that offer comfy chairs for relaxing in and desks for working at. The range of amenities, like cable TV and coffee makers, will also help you to feel right at home, with refreshments on tap and your favorite TV shows.
positive:
Good value with free extras.
All the free extras that the Best Western Regency Plaza offers help to make this a good value, affordable stay. As well as the basics, you'll enjoy free parking, free Wi-Fi that guests say actually works, and a free breakfast with plenty of choice, helping you to save money and time.
Negative Reviews
negative:
Noisy, worn beds.
While many aspects of the rooms seem well-maintained and in good condition, there are numerous complaints about the beds - in some rooms it seems that the mattresses are just worn out, with dodgy springs which squeak and creak every time you roll over, and bits which sink or sag.
negative:
The service isn't always up to scratch.
While guests say that most members of staff are friendly and welcoming in their manner, the overall service doesn't always run as professionally as it should, with guests having to wait a while for check-in, or problems not being addressed as quickly as they might be.
negative:
There's no pool.
One thing which would really add something extra to the hotel would be the addition of a pool, something mentioned particularly by guests traveling with children. There's only a hot tub here, which can become quickly full, and it means that there's not much for children to do around the hotel.