Positive Reviews
positive:
Awesome pool area with lovely designs
One of the best features of the hotel according to guests is the swimming pool area. The area is well maintained, generally clean, and has a mural of sea life on the wall. The water is also heated, allowing guests to enjoy a nice, relaxing time by the pool all year round.
positive:
Conveniently located off the Interstate 20
Comfort Suites Grand Prairie is located close to an expressway, making it very accessible. Guests also appreciated the fact that there are lots of attractions and dining establishments within walking distance from the hotel.
positive:
Delicious breakfast starts your day right!
Guests praised the complimentary breakfast served each day, saying that it started their day right! There are lots of foods to choose from, and the free flowing coffee is more than sufficient to prepare them for a long day ahead.
Negative Reviews
negative:
Fitness equipment needs proper maintenance
There is an on-site fitness room for guests to work out during their stay. Guests who tried using the gym equipment, however, expressed that there is a need for the management to update their fitness facilities as they are not modern and already worn out.
negative:
Pull-out couches need updating
Each room is fitted with a pull out couch for additional convenience. However, many guests pointed out that most of the pull out couches are stained and are in need of thorough cleaning. They also complained about the couches being very uncomfortable to sleep in.
negative:
Traffic noise can enter the rooms!
Since the hotel is located right next to a major expressway, guests are able to hear intense traffic noise especially during rush hours. This caused inconvenience as the guests had a hard time sleeping, especially those who were very sensitive even to the slightest amount of noise.