Positive Reviews
positive:
A bonus for families
Guests have found the ease of access to many fantastic shopping centers, and mouthwatering restaurants to be most convenient. For those with families there are a host of turtles and a live alligator pond behind the hotel to add to the list of fun things to do.
positive:
Complimentary cookies
If you enjoy being spoilt then the home baked cookies available at the front desk is just what will make you happy. Guests have said that the cookies are such a lovely touch; it creates a real homely atmosphere at the MainStay Suites Mount Pleasant.
positive:
Great manager
Many visitors have been most complimentary of the staff at this hotel, but more particularly the hotel manager. If you have any issues at all, the manager will make sure you are sorted out within a very short space of time.
Negative Reviews
negative:
Smelly non-smoking room
There are many visitors who just do tend to smoke in the rooms reserved for the non-smokers. Unfortunately this leaves a smelly room for the next guests. Perhaps you should bring some air freshener next time, just in case.
negative:
Metal framed beds
If you want to avoid a squeaky night at the MainStay Suites Mount Pleasant, then you should specify when you do your booking, that you would like a room without a metal-framed bed. According to a few guests these are the older beds, and they do tend to make a noise every time you turn.
negative:
Might be a little pricey
Some visitors have described the room price as really economical. Others, on the other hand, feel that the rooms are a bit on the steep side. Nonetheless, the amenities on offer, and the location of the hotel make this the perfect combination for many guests.