Hotel Indigo Charleston - Mount Pleasant, an IHG Hotel (Mount Pleasant, USA)

The staff at the Holiday Inn Charleston - Mount Pleasant seem to go out of their way to impress guests. Reviews of the property are rich in descriptions of how the service here goes above and beyond what you might expect.

Very few guests encounter any issues with the cleanliness of the rooms, with most describing the accommodation as both clean and comfortable. Linens and towels seem to be good quality, although a small number of guests recommend you take your own pillow.

Although not right in the heart of Charleston, most guests found the location of the hotel fairly convenient. The downtown area is just ten minutes away by car, traffic permitting.

Guests do mention that there are some noise issues to contend with at this hotel. In-room noise comes from the air-conditioning units and the automatic bathroom fans but since guests also report being able to hear neighboring guests, it seems that internal soundproofing may be another issue.

A fair number of guests report feeling disappointed with the hotel's Wi-Fi service. Many simply found the connection was slow, but others were unable to connect to the Internet at all during their entire stay. This may be a problem for both business and leisure guests.

Several guests were frustrated by the lack of a mini-fridge in their quarters, especially since the hotel doesn't offer a complimentary breakfast. Storing food in your room or suite is not really an option, so you'll need to pay extra for the breakfast at the hotel or at a local restaurant.