Cadillac Hotel & Beach Club, Autograph Collection (Miami Beach, USA)

Even though the hotel is a bit removed from the busy South Beach district, it is still easy to reach by car or public transportation. Guests enjoyed the fact that they could take advantage of the white beach and boardwalk in front of the property without the typical masses of tourists around.

The hotel's private beach is serviced by staff, where you can rent umbrellas and chairs, but guests also loved the main pool as well as the adults-only pool, the latter of which includes a bar which offers drinks and light snacks and staff continuously walks around offering ice water, popsicles and towels.

Not only is the pool service efficient and friendly, but guests simply raved about the highly professional, polite and knowledgeable concierge service.

While guests staying in the new Ocean Tower overall enjoyed their accommodations, many guests didn't think as highly of the Cadillac Tower rooms. They stated that these need another renovation as the furniture was worn, the sliding doors onto the balcony got stuck, mattresses were uncomfortable and sagged and the carpets were stained. Moreover, guests pointed out that these rooms might not give you a view of the beautiful ocean, since many rooms are obstructed by the Ocean Tower building.

Given the intense competition in the area, guests found the hotel to be overpriced with what they considered to be rather high charges for valet service, breakfast and the rental of umbrellas and lounge chairs.

Guests noted that breakfast required arriving early to guarantee fresh and plenty choices, but the quality of food being served wasn't to everyone's liking.