Positive Reviews
positive:
Free sumptuous hot and cold breakfast
Do you want refreshing juice and a wide assortment of fruits? Do you want coffee, tea, freshly baked breads, waffles and biscuits? No problem! You will get all them for free at the hotel's free continental breakfast. Sausages, eggs, potatoes, muffins, vegetables, soups are also available - name it, you have it.
positive:
Excellent parking facility and service
There are always plenty of parking spaces for everyone. The hotel has a park-and-fly facility, and the lot is guarded 24/7. You also do not have to worry with your vehicle getting dusty or buried with snow - the valet parking staff will take care of your car.
positive:
Fully functional elevators
Quality Inn & Suites Elk Grove Village's elevators are always well maintained. The elevator usually runs smoothly, and you will not have to worry being overcrowded inside the elevator.
Negative Reviews
negative:
Wall paints are chipping off
Do not be discouraged if you see the walls in the hallways and on some rooms are peeling off. The management is doing everything they can to make the hotel look good as new. You may rest assured that you'll still have a comfortable stay and experience excellent services here.
negative:
Wi-Fi signal is too weak
The free Wi-Fi offered is not dependable if you have a very important business to do online. Many guests have expressed their disappointments at the slow and unreliable Wi-Fi connection. Bring your own Internet device, or visit a cafe that offers free and fast Wi-Fi connection.
negative:
Problematic airport shuttle service
Some guests who contacted the hotel and expected for a free ride from the airport to the establishment were disappointed. Airport shuttle never came, and when it comes, it's too late. Thus, it may be wise to just ignore the free service and ride a cab instead.