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    Windward Passage Hotel (Charlotte Amalie, US Virgin Islands)

    Windward Passage Hotel (Charlotte Amalie, US Virgin Islands)

    About Windward Passage Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    6.8
    trivago Rating Index® based on 4846  reviews from:
    • Hotels.com(7.0/10),
    • Agoda(5.0/10)
    • LocationVery good  8.1 / 10
    • RoomsOkay  6.8 / 10
    • ServiceOkay  6.7 / 10

    Positive Reviews

    positive:

    Good Location Close to Ferry & Airport

    The hotel is very convenient to transportation. The ferry dock is a short walk or taxi-ride away where you can find ferry service to Tortola, St. John, St. Croix, and Water Island. This property is also convenient to the airport which is under 10-minutes away by car.

    positive:

    Good Restaurant and Nice Outdoor Eating

    Guests enjoy the courtyard bar and outdoor eating area and say the restaurant food is consistently good.

    positive:

    Eat and Shop while You're Here

    There are many duty-free shops and stores within walking distance of the hotel. Guests say there are also plenty of restaurant choices in the area along the waterfront.


    Negative Reviews

    negative:

    Facility Needs a Deep Cleaning

    From dirty bathrooms to musty linens, guests say the hotel could use a deep cleaning and some TLC. Guests report issues with soiled carpets, broken fitness equipment, stained linens, insects and more.

    negative:

    Service Needs Improvement

    Guests complain about rude staff here and say service is inconsistent at best. Want clean towels or have a leaky air-conditioner? Guests say it can be tough to find anyone to talk with, and it may take awhile to get a response.

    negative:

    Safety Issues

    Some guests say they don't feel safe in the neighborhood, especially at night. Others report issues with broken locks and safety latches on rooms.


    All amenities

    Property amenities
    1. Business centre
    2. Arcade/Video games
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. WiFi in public areas
    21. Fax/Modem access
    22. Organised activities
    23. Concierge
    24. Free WiFi (public areas)
    25. ATM
    26. Pool
    27. Luggage storage
    28. Daily housekeeping
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Central heating
    9. Electric kettle
    10. Air conditioning
    11. Pay-TV
    12. Radio
    13. Satellite TV
    14. Safe
    15. Cable TV
    16. WiFi
    17. Fridge
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Flatscreen TV

    Arrival / Departure

    1. Check in: 16:00

    Contact

    3100 Kronprindsens Tvaer,  00802,  Charlotte Amalie,  US Virgin Islands

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