West Street Hotel (Bar Harbor, USA)

Guests loved the appearance and overall atmosphere of the building and the rooms, stating that the hotel’s nautical theme is attractive and very well-done. The suites and common areas were also said to be spotlessly clean and well-kept.

The hotel is within walking distance of everything there is to do in Bar Harbor and is a short drive from the expansive Acadia National Park. Reviewers also raved about the scenic waterfront location and the great views over Frenchman Bay.

The hotel staff was highly praised for their friendliness, attentiveness to the needs of their guests, and responsiveness in dealing with any problems that arose. The two on-site restaurants were also highly-rated for the quality of food and service.

Many people felt that the hotel’s booking costs were a bit steep for what was offered. Guests would have liked larger rooms and more amenities for the price, noting that services often found at upscale establishments were missing here.

A number of visitors encountered issues when booking and checking-in at the hotel. Problems included reserved suites being unavailable due to over-booking, rooms being double-booked, and lost reservations.

Reviewers stated that some of the housekeeping staff could use more training. Guests reported that the cleaning was not always very thorough and that the housekeepers neglected to replace things like towels, cups, and bathroom supplies.