University Hotel and Suites Cleveland (Cleveland, USA)

If you want a warm welcome in Cleveland, look no further than this hotel. Guests report that this property's reception team is consistently friendly and very helpful. It appears that staff here are more than willing to go the extra mile, with many even suggesting local restaurants and printing maps to help orient those unfamiliar with the area. Their positive, can-do attitude was much appreciated by the vast majority of guests.

This hotel runs a shuttle to and from the Cleveland Clinic and a couple of the area's major universities. However, those who wished to explore the rest of the city found that this hotel is actually very well served by local transport connections.

For those looking for a place to rest their head in Cleveland, this basic hotel fit the bill perfectly. It appears to be especially popular for those who are looking for quick access to the nearby Cleveland Clinic.

Some visitors found the neighborhood in which this property is situated to be slightly on the rougher side. While the location certainly isn't to the liking of all guests, it provides many with excellent access to Greater Cleveland.

There are reports of broken windows and general wear and tear on the building's exterior, with some guests commenting that this hotel is in need of some major refurbishment.

A number of guests commented in past reviews that their rooms had not been cleaned upon check-in. While more recent reviews point to an improvement on this front, there are still occasional reports of dirty rooms and linen. There were also widespread issues with Wi-Fi, with many guests entirely unable to connect to the network.