About Hotel Indigo Cleveland Downtown, an IHG Hotel
The Hotel Cleveland Gateway is located near Cleveland State University and Playhouse Square. Facilities at the hotel include an on-site restaurant and a fitness room.
Rooms in the hotel feature conveniences such as premium bedding, flat-screen TVs with cable, coffee makers, and complimentary Wi-Fi. Suites with extra living space and kitchenettes are also available.
The Hotel Cleveland Gateway offers 24-hour front desk services, laundry equipment, and a concierge desk. Corporate travelers can access a business center and meeting spaces. Valet parking is offered at extra cost.
The Gateway Bar & Grill offers a relaxed setting for meals and drinks. The hotel also offers in-room breakfasts. Alternative dining spots in the area include Lola and the Hyde Park Prime Steakhouse.
The hotel is within walking distance of the Quicken Loans Arena, the Rock & Roll Museum, Cleveland Browns Stadium, and the Flats District. The House of Blues and the Tower City Amphitheater are also nearby.
Positive Reviews
positive:
Central location near attractions
Placing you right in Cleveland's heart, this hotel is a great choice for any guest who doesn't want to be too far from the action. In addition to well-known destinations such as Cleveland State University, Progressive Field, and the Quicken Loans Arena, you'll find an abundance of shopping, dining, and entertainment venues on your doorstep.
positive:
Inviting rooms and suites
Guests comment favorably about the standard of the rooms and suites at the Radisson Hotel Cleveland-Gateway, describing them as offering modern decor, comfortable beds, and inviting surroundings. Plus, the Wi-Fi appears to work well - comments suggesting otherwise are few and far between.
positive:
Professional and friendly staff
Reviews suggest that the staff at this hotel offer a friendly and professional service. Guests report feeling welcome from the moment they arrive. Plus, a number of guests mention being allowed to check-in early (this obviously depends on availability). The front desk team ensure room allocation runs smoothly and can offer info about local dining and shows.
Negative Reviews
negative:
Fairly high rates and extra costs
A number of guests thought the rates at the hotel were a little pricey, although conceded that the central location probably paid its part in that. Also noted are the extra costs you will incur if you want to take advantage of breakfast and valet parking during your stay.
negative:
Some noisy rooms
While a little background noise should reasonably be expected in a location such as this, guests mention that the street-side rooms are particularly affected. Guests were able to hear traffic and loud music until late in the evening.
negative:
Entrance and lobby are poorly presented
Guests who have stayed at this hotel before mention that the appearance of the entrance and lobby has become run down. They talk about decaying plants in the flower pots and dirty/stained furniture in the lobby. It makes the hotel look poorly maintained.