Santa Domingo is the largest city in the Caribbean and the neighborhood is pretty poor. This can be scary for some guests. Security is therefore high on their list of priorities. Guests do feel safe in the hotel though and say that the security is excellent.
Guests are made to feel at home by the friendly staff. Some claim to feel like they are treated like family or even royalty! The management seem to be particularly helpful. They will help you out with any difficulties - including negotiating taxis. This is especially useful if you don't speak a word of Spanish.
The hotel is in a fine location, not far from the center of Santa Domingo. There are malls and supermarkets nearby whilst the highway helps you get to other parts of the island quickly. Guests like being close to the town yet benefiting from the Tropical Island's affordability.
According to many guests, the hotel is still under construction! You can hear the noise of the building work from early morning. The hotel suffers also from frequent losses of electricity.
Guests are not happy to find that air-conditioning costs extra. And not only that, you can only use it at night! In the daytime you have to try and cool down by using the ceiling fan!
Some guests feel misled by some of the hotel's descriptions. Some have been promised sea views - which is pretty optimistic as the hotel is nowhere near the beach! At best, you might catch a glimpse of the sea in the horizon that's all!
No, Tropical Island Apartahotel doesn’t offer pool areas.
Yes, Tropical Island Apartahotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Tropical Island Apartahotel provides Parking for guests.
Check-in at Tropical Island Apartahotel is available from: . Check-out time is by .
Tropical Island Apartahotel is located in Caracoles 67, 11704, Santo Domingo Este, Dominican Republic.
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