Positive Reviews
positive:
Staff Is There Day and Night
The hotel customer service is superb, it's almost flawless. Someone is always there to cater to your needs day and night. The whole team is very friendly, professional, while simultaneously respecting your privacy. Customer service is definitely one of their best assets.
positive:
The Freebies Are a Nice Touch
Everyone loves nice freebies while staying at elegant hotels, and this hotel does not disappoint. This hotel offers complimentary drink vouchers, water in your room, and a fruit plate
positive:
Fabulous Views and Elegant Style
The rooms have a stylish décor, large, bright, and clean. To top it off, you are practically guaranteed a fantastic view. Some rooms have large double windows with double views, one facing the ocean and the other the city. Rooms are also well-equipped with a safe, huge TV, coffee maker, cushiony chairs, and more. You can truly relax in style.
Negative Reviews
negative:
The Elevators Are Unsound
Be cautious with the elevators. It seems that that they skip floors, especially if someone else pushes the button for another floor. They make strange noises at times as well.
negative:
Take Notice of Taxi Fares
The taxi drivers have a habit of switching fares whenever they feel like it. Therefore, when catching a taxi, be firm about the price for your destination. You may be better off with Uber.
negative:
Visitor Restrictions and Too Little English
There are very few English TV channels and no English movie channels. Not that you want to stay in your room all day watching TV; however, there may be moments when you would like to take in a good movie. Wi-Fi is not very dependable, you have to continuously login.