The Provincial Boutique Hotel (Ballarat, Australia)

Rooms are very spacious with large bathrooms. They have been nicely renovated, retaining period features where possible. Guests like the décor, particularly the chandelier lights, and say that the furnishings are good quality and feel luxurious. Beds are wonderfully comfortable for a good night's sleep.

Guests say that the property is in an excellent location, being close to Ballarat city centre. You will not need to worry about where to park - just leave your car in the hotel's free parking and walk to places to visit, shops, cafes and restaurants.

You will receive a really warm welcome here from the friendly hotel staff. Guests say that they are lovely, being very attentive, helpful and accommodating of any requests. They provide a very good service, being quick to address any issues which do arise.

While guests enjoy their meals in the restaurant, they do experience issues with how longs things take. Guests can wait up to an hour for meals, including breakfast, which they think it unacceptable, particularly when noting that the restaurant was not busy at the time.

Reception is not open 24 hours a day and so there may not always be someone immediately available if you have any question or need any assistance. Some guests were surprised to find it in darkness after 9pm, and thought it should have been open a little longer.

Some guests have reported being able to hear the sound of the trains at the nearby train station. If the sound of the trains might bother you, then this may not be the best place to choose.