Positive Reviews
positive:
Excellent location
Guests have rated the location of this motel highly, consistently describing the property as easily accessible and within a short distance of shopping, restaurants, and bars. Guests have also been pleased by the proximity to local attractions.
positive:
Good range of facilities
Previous guests have tended to have a good impression of the facilities at this motel. It is certainly better equipped than an average property of this type. Guests have particularly enjoyed the pool while also commenting that the club lounge, restaurants, parking, and laundry add convenience.
positive:
Friendly staff
Overall, feedback concerning the standard of service at this Ballarat motel is excellent. The staff is found to be friendly and helpful. Indeed, in many cases, the attentive nature of the staff has helped lessen disappoint in other areas of the motel.
Negative Reviews
negative:
Rooms could be improved
Feedback about the rooms here is always that great. Guests have found the rooms rather dated and often in a poor state of repair, also noting that the accommodation was missing essentials such as cutlery, crockery, and extra blankets.
negative:
Some noise concerns
Guests have complained about various sources of noise here. Ground floor rooms, in particular, seem to be subject to traffic noise and foot traffic. Also, some rooms are located near the laundry room, which can also be noisy.
negative:
Disappointing Wi-Fi
Guests who have provided feedback about the Wi-Fi at this motel haven't been overly impressed, often describing the Internet connection as slow and unreliable. It is possible that other guests have encountered no difficulties but very few have actually said as much.