The Holiday Inn Amarillo West Medical Center, an IHG Hotel (Amarillo, USA)

Guests have listed the amenities necessary for a comfortable stay at any hotel. Amenities include free Wi-Fi, secure parking, swimming pool, on-site restaurant and a few other features. Reviews then went further to explain that this hotel has managed to tick all the boxes for necessary amenities and more.

Guests have been very pleased with the way in which this hotel is run by its management. Guests who have experienced any problems and have complained have had the issue sorted out quickly and professionally and have also been offered compensation after the issue had been resolved.

This hotel has been commended for its location. It not only offers on-site dining, in-room dining (through room service) but is also situated near a host of top-rated restaurants such as Saltgrass Steak House, Hoffbrau Steaks and Chik-fil-a.

This hotel has received glowing reviews based on the hotel management. However, contrary opinions were noted insofar as the staff are concerned. Guests have complained that they are sometimes made to feel as though they are an inconvenience to staff and did not always feel comfortable to ask for assistance.

Guests have complained that, upon arriving at this hotel, rooms have been dusty and sometimes secreted a bad odor. This could be easily averted by way of housekeeping visiting more regularly or simply doing a more in-depth job clean of the rooms.

Some guests have been disappointed that this hotel does not offer a free breakfast. Reviews suggesting this disappointment were often from guests who have visited this hotel previously when breakfast was complimentary.