Hotel Extended Stay America Suites - Amarillo - West (Amarillo, USA)

For what's offered, visitors mentioned that the price really can't be beat. It's not super expensive based on visitor comments and it in short provided all the basics that they needed for simple stay - whether it was long-term or short-term.

Travellers mentioned that they really enjoyed their interactions with staff members here. Whether it was asking for additional kitchen features, such as tea and coffee making facilities and plates, or information in general they found the staff to be attentive and helpful.

Visitors enjoy the fact that this hotel allows easy access to the interstate. Furthermore, it's not too far to other conveniences such as movie theatres and restaurants.

Visitors mentioned that when it comes to décor, the rooms seem a bit old. Others cited mechanical issues such as TVs that didn't function, loose sinks and air conditioners that didn't run properly. Rather than one prevalent issue, there just seems to be small odds and ends that were burdensome to travellers.

Guests remarked that the hotel could use some good cleaning inside the rooms and out of them. They cite issues such as dirty elevators but also issues within the rooms such as dirty floors, dingy bathtubs and kitchen areas that were unclean. In short, the hotel could just use greater care and observation when it comes to the cleanliness of the hotel.

Visitors remarked that guest rooms had odd odours, which guests mentioned seemed like old nicotine. Others stated that hallways and elevators also smelled less than fresh.