Positive Reviews
positive:
Enjoyable free breakfast
Guests are able to start their day right with the hotel’s free full hot breakfast featuring regional favorites as well as American classic dishes. Moreover, the breakfast area is clean and airy, making guests’ entire dining experience enjoyable.
positive:
Kind receptionists offer fast check-in/check-out
Check-in and check-out are always without hassle, as many guests expressed. Furthermore, receptionists are very skilled and knowledgeable, always willing to help guests during their stay. Whenever you have questions about the hotel or where to eat outside, do not hesitate to inquire at the front desk.
positive:
Strategically located in Roanoke Rapids
Best Western Roanoke Rapids Hotel & Suites is a favorite of travelers and road trippers for it is immediately set off Interstate 95 and just across the street from the Highway Patrol Office. The property also has enough parking space, should you plan on bringing your own vehicle.
Negative Reviews
negative:
Disgusting and uncleaned bathrooms
‘Disgusting’ is a word used by many of the guests in describing the bathrooms. Some smells urine, while some have floors that aren't cleaned and still have molds in between the tiles. Check your bathroom upon entering your room. If you're not satisfied with your accommodations, you can always ask for a housekeeper.
negative:
Malfunctioning heaters
Some guests noted that the heater in their room is malfunctioning and does not help in keeping the room warm. When this happens to you, request for a maintenance staff, or better yet, request to be switched to another room.
negative:
Some non-smoking rooms still smell of smoke
When you are assigned to a room that smells of cigarette smoke but you reserved for a non-smoking one, talk to the front desk or the manager and let them transfer you to a smoke-free accommodation. Some guests experienced having smoking rooms despite reserving non-smoking ones.