Hotel Hilton Garden Inn Roanoke Rapids (Roanoke Rapids, USA)

Real hospitality is supposed to be an ideal that's always strived for in the South, and the employees of this property know how to actually behave hospitably with every guest. There were numerous comments about how caring the staff members were and that they cheerfully tried to make things right whenever possible.

Guests usually found that their rooms were very tidy and rarely had complaints to make about cleanliness. If you want a place to stay that might be as clean as you keep your own home, this hotel could offer it.

Situated just off the interstate, this hotel is very popular as a stopover for guests who just needed places to stay for the night. Guests said no matter what time of day or night they showed up, this accommodation choice offered a place to rest where friendly service was the norm.

Guests sometimes grumbled that they would have greatly preferred if the hotel offered a free breakfast. They said that for the location of the hotel and the price, they would have expected it. However, the guests who chose to pay the price generally thought the food was tasty and hearty.

Although this was just a minor concern for guests, there were some complaints that the staff members responsible for the lobby didn't always restock the complimentary cookies. As you might expect, this problem was most common during late hours.

Some guests who booked rooms in advance and asked for certain types found those requests were not always honored. This issue usually occurred when guests chose not to book directly with the hotel.