Hotel Holiday Inn Express & Suites Roanoke Rapids SE (Roanoke Rapids, USA)

Most guests found the rooms were quiet, although there might be a little traffic noise to contend with on the Interstate side. The hotel enforces a quiet policy between the hours of 9 am and 9 pm, so aside from a little traffic noise, it does seem that a quiet night is on the cards here.

This hotel has recently changed from a Comfort Suites to a Holiday Inn Express and it appears that as part of that change over, the rooms were updated. Many guests describe the accommodation as looking like it is brand new. Also of note is the comfortable beds, the selection of amenities, and the inclusion of free Wi-Fi.

The staff attracts numerous positive comments from guests. From the moment you check-in (which by all accounts is quick and efficient), you'll feel welcome. Plus, the staff seems intent on ensuring you have everything you need on hand during your stay. As well as the front desk tea, the housekeeping team and the breakfast staff also impress.

Although not a regular complaint, a few guests do mention that the Wi-Fi and cable channels are sometimes a little hit and miss. Understandably, this was a source of frustration for some guests. Some reviews also suggest that some of the A/C units are not up to scratch.

Guests occasionally mention a strong smell of disinfectant in the hallways of the hotel. Perhaps this is indicative of the thoroughness of the housekeeping team, but it did make some guest's eyes water. Thankfully, it doesn't seem to affect the rooms and suites that much.

This hotel typically attracts good feedback from guests. Those comments that border on negative typically relate to issues that other guests had no problem with. A couple of guests would have liked to see more fruit available at breakfast and one or two others weren't allowed to check-in early despite the hotel appearing empty at the time.