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    SureStay Hotel by Best Western Helen Downtown (Helen, USA)

    SureStay Hotel by Best Western Helen Downtown (Helen, USA)

    About SureStay Hotel by Best Western Helen Downtown

    Located near the Black Forest Bear Park, the Super 8 Helen GA offers 60 en-suite rooms and an indoor heated swimming pool. Rooms are air-conditioned and feature flat-screen TVs, coffee makers, and free Wi-Fi. Select rooms also include a whirlpool tub. Facilities at the Super 8 Helen GA include 24-hour front desk services, free parking, and complimentary newspapers. Express checkout is available. Guests enjoy a complimentary continental breakfast. Area dining spots include the Hayloft Tavern & Grill and the Old Bavaria Inn. The hotel lies half a mile from Charlemagne’s Kingdom, three miles from the Sautee Nacoochee Vineyards and Unicoi State Park, and 20 miles from the Chestatee Wildlife Preserve & Zoo.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C

    Rating overview

    • LocationExcellent  8.8 / 10
    • RoomsFair  7.3 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    Inexpensive hotel

    You wouldn't necessarily choose this hotel if you are seeking a little luxury, but for those guests for whom budget is the most important consideration, this hotel will likely be a good choice. The rates are good and the selection of included freebies offer additional savings.

    positive:

    Good location

    Most guests like the location of this hotel, describing it as being within walking distance of a good choice of shops and restaurants. Other attractions are within a short drive of the property - ten minutes at the most in many cases.

    positive:

    Friendly staff

    Although not all guests agree, most find the staff at the Super 8 Helen GA offer a warm welcome and a friendly service. There is a sense that staff is trying to make the best of a bad situation at times, but they do, at least, try to ensure guests are comfortable.


    Negative Reviews

    negative:

    Some issues with the rooms

    Reviews of the rooms at this hotel are a little mixed. Guests tend to agree that the rooms are reasonably clean, but many mention strange and unwanted odors. Also, it appears that new flooring is needed as the current carpet is old and stained.

    negative:

    A few maintenance issues

    Several guests mention that there are a few maintenance concerns. Reported issues include broken ice machines and televisions, and inefficient fridges in the hotel rooms.

    negative:

    Unimpressive breakfast

    A fair number of guests weren't too impressed by the standard of the free breakfast served at the hotel. These guests found the choice of items far too limited and also complain that the dining area looked untidy.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Parking
    3. Indoor swimming pool
    4. Convenience store
    5. Conference rooms
    6. Non-smoking rooms
    7. 24-hour reception
    8. Snack bar
    9. WiFi in public areas
    10. Room service
    11. Free WiFi (public areas)
    12. Pool
    13. Housekeeping
    14. Free WiFi
    15. Breakfast
    16. Hand sanitizer provided
    17. Response protocol
    18. New safety protocols
    19. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Desk
    9. Telephone
    10. Cable TV
    11. WiFi
    12. Microwave
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Golf course
    2. Hiking trail

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    8396 South Main Street,  30545,  Helen,  USA
    Telephone: +1(706)8782191 | Fax: +1(706)8781597 | 

    Frequently Asked Questions about SureStay Hotel by Best Western Helen Downtown

    • Is there a pool area at SureStay Hotel by Best Western Helen Downtown?

      Yes, SureStay Hotel by Best Western Helen Downtown offers 1 pool area.

    • Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

      No, SureStay Hotel by Best Western Helen Downtown doesn’t allow pets.

    • Is parking available at SureStay Hotel by Best Western Helen Downtown?

      Yes, SureStay Hotel by Best Western Helen Downtown provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at SureStay Hotel by Best Western Helen Downtown?

      Check-in at SureStay Hotel by Best Western Helen Downtown is available from: . Check-out time is by .

    • Where is SureStay Hotel by Best Western Helen Downtown located?

      SureStay Hotel by Best Western Helen Downtown is located in 8396 South Main Street, 30545, Helen, USA.

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