Hotel Country Inn & Suites by Radisson, Helen, GA (Helen, USA)

The Country Inn & Suites By Carlson Helen has a central location in Helen, GA. It suits the needs of both tourists and business travelers being in the hub of activities. Golf courses are close by as well as activities like hiking and biking on regular or mountain trails. The hotel is a stroll from restaurants and shops.

The rooms and suites are comfortably equipped with plush beds and necessary amenities. 27-inch satellite TV, microwave and refrigerators plus coffeemakers are featured in the air conditioned rooms. Suites have additional facilities of fireplaces and whirlpool tubs. Smoking is permitted in the rooms for an additional charge. Bathrooms have shower and tub combination.

The hotel has a heated indoor pool for relaxing swims and a spa tub to soak in. Meetings rooms come handy for guests traveling on work. Fitness enthusiasts can opt for a workout in the fully equipped gym or follow outdoor activities close by. Guests can afford to travel light as the hotel has facilities of a laundry service. A free breakfast is extended to guests by the hotel. Parking and Wi-Fi access through the hotel are complimentary amenities.

Guests have found inconveniences like air conditioner malfunctioning and toilet flush running continually, especially in the rooms located by the ice maker and laundry room. The noise from these machines is an added disturbance.

Guests feel the bathrooms need some repairs, more so around the shower and towel racks. Many guests are not happy with the pool water as they feel it contains too much chlorine.

The breakfast area is cramped and supplies are limited. Food items run out before many guests have had their breakfast. Guests feel that the hotel is overpriced for the area and for the facilities present.