Positive Reviews
positive:
Great location in Helen
If you are looking for an ideal location in Helen, few accommodation choices can match this particular aspect of the Heidi Motel - in the opinion of many previous guests. The motel is surrounded by a large selection of restaurants, attractions and shops, and further afield points of interest such as Unicoi State Park are just a short drive away.
positive:
Clean and comfortable rooms with great views
Clean and comfy - that is the general consensus of the rooms at the motel, with former visitors generally praising the beds and spaciousness of the accommodations. Moreover, the rooms were appreciated for possessing eye-catching views of the surrounding landscape.
positive:
Customer service a highpoint
The personnel working at the Heidi Motel helped produce a lot of positive feedback from past guests. The staff members are judged as not just warm and welcoming, but they will apparently go above and beyond to help you whenever possible.
Negative Reviews
negative:
Dated rooms suffering from wear and tear
Whilst the rooms at the Heidi Motel were well received for the most part, they have generated some criticism in certain areas. Previous visitors have noted that the rooms are showing noticeable signs of age, while some furnishings are supposedly worn down.
negative:
Sluggish and unreliable Wi-Fi
Former guests that used the Wi-Fi did not typically find this service to be at an acceptable standard. Along with download speeds being slow, the Wi-Fi connection quality was reportedly unreliable at times.
negative:
Hillside position can be problematic
A unique issue about the Heidi Motel relates to its positon atop a hill. A number of past visitors found the hill to be steep, which proved to be troublesome for some when walking back to the accommodation.