Positive Reviews
positive:
Right on Target...
Guests generally like the hotel's quiet suburban location, very close to a Target, lots of casual restaurants, and Cabela's. It's easy to access from the highway, so trips into the downtown area for the gardens, Old Town, or museums are straightforward, too.
positive:
Bring the kids, and the dog...
The clean, nicely decorated hotel is popular with families, who love the mix of privacy and gathering spaces in the one-bedroom and two-bedroom suites. The kitchens are widely considered a great plus, even for guests who only use the full-sized fridges. The outdoor pool, fire pit, and BBQ grilling area are also much appreciated, and there is plenty of green space around for Fido, too.
positive:
Good food and hospitality...
The breakfast buffet has something to please (almost!) every taste, with a rotation of hot dishes (scrambled eggs, egg sandwiches, hash) in addition to a waffle machine and continental offerings. The complimentary drinks and hearty snacks at the evening social hours are also much appreciated. Most guests are pleased to report friendly, professional customer service from the reception and housekeeping staff, too.
Negative Reviews
negative:
Smoke signals...
Non-smokers are generally disappointed to learn that the hotel offers smoking rooms, and frequently report the odour as an issue.
negative:
Make your own bed on weekends...
Housekeeping oversights are occasionally reported, along with some wear and tear in the furnishings. Some guests are disappointed to find housekeeping is no offered on weekends.
negative:
Exceptions to the rule...
Though the staff generally receive positive reviews, some guests have been let down by a negative experience at the front desk.