Sheraton Hotel Metairie New Orleans (Metairie, USA)

Any frequent traveler has seen their fair share of sub-standard fitness centers, so the one at Sheraton Metairie New Orleans was quite the pleasant surprise for guests. Their equipment is state-of-the art, a housed in a room that's filled with natural light and large enough to accommodate guests who want to stretch or do aerobic exercises.

Guests loved the uncluttered, modern design of the guest rooms. There was plenty of room to spread out, plenty of natural light, and the décor was tasteful and attractive. They also appreciated the many in-room amenities and noted that the rooms are well maintained.

Previous guests felt that this was an excellent location for everything they wanted to do in New Orleans and the surrounding area. The hotel is located close by major points of interest like the airport, Tulane University, and the French Quarter.

Quite a few guests had problems receiving the requisite number of towels, coffee, shampoo, and other amenities that are meant to be replaced each day. They either did not have everything there when they checked it, or found that the items were not replaced by housekeeping throughout their stay, or both, causing the guests the unnecessary hassle of having to repeatedly request items.

While some guests did not experience any problems, several complained that their room was rather dirty. They complained of them not being vacuumed or dusted well, and a few found hairs in the shower or on the bed sheets.

Guests who were staying for a longer span of time were bothered that the guest rooms do not have a dresser, a feature that would have made it easier to unpack.