Positive Reviews
positive:
What's old is new again...
Guests are generally favourably impressed by the heritage building's recent interior renovations, describing the guest rooms as very clean, comfortable, and tastefully decorated in a modern style. Many are pleasantly surprised by how quiet the rooms are despite the busy intersection outside and the popular pub downstairs.
positive:
Off to the races...
Travellers rave about the hotel's location, noting it is within walking distance of the Royal Randwick Racecourse, Coogee Beach, and Prince of Wales Hospital, as well as many restaurants and shops. It's also very convenient for public transport into Sydney CBD and Bondi Junction. Drivers appreciate the free car parking lot out back.
positive:
A great night in...
The Royal Bistro has received many rave reviews, both for the pub menu and the atmosphere, which is particularly great when there's a game on or a live band. The staff have also earned many positive reviews for their friendly, helpful, and efficient service.
Negative Reviews
negative:
Pack light...
Guests travelling with large suitcases often comment that there is no lift on the property, no direct access from the parking lot at the rear of the building, and the reception area is very small.
negative:
All rooms not created equal...
Guests describe the older building's layout as a "rabbit warren," and note that the rooms seem to vary widely in size, with singles being particularly small. Traffic and courtyard noise is an issue in some rooms as well.
negative:
A few bad eggs...
Some guests are disappointed that the pub is not open for breakfast. Others dislike that the reception is not staffed 24-hours, and some of the staff behind the desk have been described as indifferent or abrupt.