Positive Reviews
positive:
Relaxing and comfortable atmosphere.
Past guests praise The Ballantyne Hotel & Lodge for its relaxing atmosphere and comfortable accommodations. According to reports, hotel buildings are well-maintained and the grounds immaculately kept, adding to the calming atmosphere.
positive:
Spa facilities come highly recommended.
Guests are quick to applaud the hotel's full service spa, which is located on-site. While guests enjoy the indoor swimming pool and sauna, spa treatments - which include massages, manicures, pedicures, and more - prove particularly popular with those guests looking to unwind.
positive:
Easy access to championship golf course.
Golfers visiting the resort hotel will find their needs well met. The_x000D_ hotel is situated beside a championship PGA golf course, where they can enjoy a_x000D_ round or take some lessons. Meanwhile, hotel rooms with views of the course_x000D_ prove popular with guests.
Negative Reviews
negative:
Hallway noise can seep through into rooms.
According to reports, hallway noise can be a problem at The Ballantyne Hotel & Lodge. Guests report noise from housekeeping and other guests seeping through into the room. A number of guests also suggest that guestrooms have rather thin walls, which can add to the noise complaints.
negative:
Complimentary internet can be frustratingly slow.
Complimentary Wi-Fi is available to guests staying at the hotel, although some have reported problems accessing the internet due to slow connection speeds. The hotel does offer upgraded Wi-Fi for a surcharge.
negative:
Dinner not always a hit with guests.
While many guests enjoy dining at the hotel restaurant, others report that the food is not always up to standard. A number of guests are disappointed by the lack of vegetarian options, whilst others opting for room service have reported receiving cold food.