Hotel Homewood Suites by Hilton Charlotte Ballantyne, NC (Charlotte, USA)

Guests who want to be close to downtown Charlotte but not right in the middle of it love the hotel's location in Ballantyne, a nice suburban area easily accessed from the highway, and surrounded by many restaurants and shops. Active travelers appreciate the running/walking trail just behind the hotel, as well as the LA Fitness nearby. The onsite gym, pool, and basketball court are often described as well maintained, too.

Many guests "feel right at home" in the sparkling clean suites, which feature modern decor and well equipped, full kitchens. The rooms are frequently described as very spacious, and the beds get raves as well, both for the quality of the linens and the comfort of the mattresses.

The front desk staff have received many rave reviews for their friendly, accommodating, and professional customer service. Guests are also quick to recognize the hard-working breakfast hosts for keeping the buffet stocked with a good variety of options and also keeping the dining area clean.

Though the majority of guests describe the rooms as quiet, others have reported heavy footsteps overhead or thin walls.

Though guests widely agree that the breakfast is plentiful and varied, a smaller number have been disappointed in the temperature or taste of the hot dishes. Some have also been disappointed that there are no vending machines, and feel that the pop and snacks at the onsite convenience store are over-priced.

Though reviews of the front desk staff are generally positive, some guests have been dismayed to find the hotel was overbooked, or have been unable to make changes to their reservations without penalty.