Positive Reviews
positive:
Fully soundproofed rooms ensure a great rest
The walls are thick enough so there is negligible noise from other rooms and common areas. The windows are double-glazed. This is good news for those traveling with kids and the elderly since you can stay on the first floor without any worries.
positive:
Strategically located next to a water park
Heavy traffic cannot be avoided at times so the hotel being connected to a water park is extremely helpful. The staff can help you get discounts and book tickets to save you time from lining up. Moreover, there are vibrant centers near the hotel, which the shopping enthusiasts will love.
positive:
Wonderful buffet breakfast
The food is more than satisfactory. The taste just lingers in your mouth and there are many choices too. The breakfast area is enormous, so you can always find a good spot. Moreover, the ambience is refreshing, which makes the gastronomic experience better.
Negative Reviews
negative:
Small elevator
Holiday Inn Express Erie - Summit Township's elevator is not big and sometimes, there are musty smells. However, it is extremely clean and does not break down. It works fast too. Moreover, the staff is always ready to help you with your luggage if your room is on the upper floor.
negative:
Check-in is sometimes delayed
There were times when one employee is at the front desk and guests had to wait in line. Room is not ready sometimes so you have to wait for 15 minutes at least. However, it is worth the wait since the rooms are very clean upon arrival.
negative:
Outdated in-room amenities
The pullout sofas are a bit firm and produce squeaky sounds sometimes. There are windows, which look old but are still sturdy. Thus, you are advised to ask for extra comforters for maximum convenience.