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    Resort Crowne Plaza Hawkesbury Valley, an IHG Hotel (Richmond, Australia)

    Resort Crowne Plaza Hawkesbury Valley, an IHG Hotel (Richmond, Australia)

    About Crowne Plaza Hawkesbury Valley, an IHG Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.7
    trivago Rating Index® based on 6837  reviews from:
    • Hotels.com(9.0/10)
    • LocationVery good  8.1 / 10
    • RoomsFair  7.4 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    Fabulous customer service.

    Polite and efficient were a few of the words guests used to describe the outstanding staff. Everyone from the front desk workers to the housekeeping crew were on the ball, and guests enjoyed the smiles and friendly demeanour of the hospitality team.

    positive:

    Top notch grounds and facilities.

    Many guests mentioned the well cared for grounds and gardens, which added a lot to their overall stay. Other areas of note included the swimming pool, gym and spa, which were all nice and tidy. The spa was particularly inviting, with guests highly recommending a visit.

    positive:

    Harvest Restaurant a hit.

    Guests said that while expensive, the formal restaurant was worth every penny. Food wasn't your typical restaurant fare, and in many cases, guests would have licked their plates clean if they could have.


    Negative Reviews

    negative:

    Older rooms.

    Decor couldn't exactly be described as modern, and while clean and in good repair, guests said that a refurbishment might be in order. Bathrooms were also considered dated, and guests would have liked to see a few upgrades to make this hotel really shine.

    negative:

    Soundproofing not the best.

    Thin walls were a let-down for a number of guests who would have rather not heard neighbouring conversations and TV noise. Rooms with adjoining doors seemed to have the highest incidences of sounds from next door, and guests said that you might want to ask about a quiet room.

    negative:

    Wi-Fi a bust.

    Free Wi-Fi was a nice touch, but guests routinely found that it was fussy at best. Depending on which room you stay in, using the Internet might not even be an option, and unless improvements are made, guests said that you shouldn't count on surfing the Web.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Indoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Deck chairs
    17. Laundry service
    18. Spa
    19. WiFi in public areas
    20. Room service
    21. 24-hour room service
    22. Fax/Modem access
    23. Doctor on site
    24. Concierge
    25. Free WiFi (public areas)
    26. Pool
    27. Luggage storage
    28. Daily housekeeping
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    32. Hand sanitizer provided
    33. Masks provided
    34. Safe distance
    35. Response protocol
    36. Online check-in/check-out
    37. New safety protocols
    38. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids stay for free
    Wellness / Spa
    1. Massage
    2. Sauna
    3. Hot tub
    4. Hydrotherapy
    5. Hot stone massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Pay-TV
    11. Radio
    12. Satellite TV
    13. Desk
    14. Sitting area
    15. Telephone
    16. Safe
    17. Cable TV
    18. WiFi
    19. Fridge
    20. Free WiFi (rooms)
    21. Coffee machine
    22. Flatscreen TV
    Sports facilities
    1. Pool table
    2. Golf course
    3. Fitness
    4. Tennis court
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    61 Hawkesbury Valley Way,  2756,  Richmond,  Australia
    Telephone: +61(2)4577 4222 | Fax: +61(2)4577 6939 | 

    Frequently Asked Questions about Crowne Plaza Hawkesbury Valley, an IHG Hotel

    • Is there a pool area at Crowne Plaza Hawkesbury Valley, an IHG Hotel?

      Yes, Crowne Plaza Hawkesbury Valley, an IHG Hotel offers 1 pool area.

    • Are pets allowed at Crowne Plaza Hawkesbury Valley, an IHG Hotel?

      No, Crowne Plaza Hawkesbury Valley, an IHG Hotel doesn’t allow pets.

    • Is parking available at Crowne Plaza Hawkesbury Valley, an IHG Hotel?

      Yes, Crowne Plaza Hawkesbury Valley, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Crowne Plaza Hawkesbury Valley, an IHG Hotel?

      Check-in at Crowne Plaza Hawkesbury Valley, an IHG Hotel is available from: . Check-out time is by .

    • Where is Crowne Plaza Hawkesbury Valley, an IHG Hotel located?

      Crowne Plaza Hawkesbury Valley, an IHG Hotel is located in 61 Hawkesbury Valley Way, 2756, Richmond, Australia.

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