Premier Inn Waltham Abbey hotel (Waltham Abbey, United Kingdom)

Reviews of the Premier Inn Waltham Abbey are consistently complimentary about the standard of customer service offered by the hotel staff, Guests mention that the check-in procedure goes smoothly. Plus, the staff is found to be friendly and helpful when dealing with guest queries and questions.

Guests are typically impressed by the hotel rooms, often describing the accommodation as modern, clean and reasonably spacious. The selection of included amenities is considered acceptable and certainly cover basic travel needs.

The location of the hotel near the M25 tends to please guests. It's far enough away from the motorway to ensure a reasonably quiet stay, yet provides a perfect launch pad from which to explore the surrounding areas, including all the attractions London has to offer.

Guests are appreciative of the free Wi-Fi, but the free Wi-Fi is deemed very basic. You shouldn't expect to be able to accomplish anything more than checking your emails. The upgrade option is handy but naturally guests wish this was included in the rate.

Although the hotel seems to be shielded from motorway noise, guests do mention that there is some noise from the car park. This seems to be particularly noticeable on weekend evenings when the attached restaurant gets rather busy.

The lack of air-conditioning in the hotel rooms disappointed a number of guests. Notwithstanding that the rooms are otherwise comfortable, the temperature can get a little too high. You will be provided with a fan but guests sometimes find these provide a poor substitute for proper air-con.