Premier Inn Sunderland A19/A1231 hotel (Sunderland, United Kingdom)

For the price paid, guests find that the Premier Inn Sunderland A19 A1231 offers a fairly impressive selection of facilities. While you won’t find luxuries like a pool or gym on offer, things like the 24-hour front desk, the adjacent restaurant and the cameras in the car park offer comfort, security and convenience.

Guests are impressed by the standard of the rooms at the hotel. They are found in perfectly clean condition and offer plenty of space. The selection of included amenities is more than sufficient. Plus, those all-important showers and beds seem to be of great quality.

Staff at this hotel attract particular praise for their friendly manner with guests. They seem to resolve any small issues and requests without fuss while also ensuring that basic services such as check-in, room allocation and housekeeping run like clockwork.

While few guests found this to be a serious problem, it’s worth noting that there is no air-conditioning in the guest rooms. As a result, you may find the rooms get a little too hot at times. Fans are provided but these may be insufficient during warmer weather.

Guests occasionally mention that they were able to hear the sound of traffic passing along the nearby dual carriageway. You might try to avoid this by simply asking for a room away from the road.

A number of guests were surprised to find that amenities such as an iron and board and a hairdryer are not automatically provided. You’ll need to ask at reception for these. Plus, while you’re there, you may also find yourself asking for extra towels and tea and coffee to bump the meagre amount provided.