Pacific Hotel (Seoul, South Korea)

The hotel is perfectly set close to transport links such as the Myeongdong subway station and airport that are within reach. Its proximity to the district and market makes it to have a lively nightlife as well as a wonderful shopping experience to guests.

The friendliness and hospitality of the staff was assuring to guests. The staff’s welcoming nature was very admirable as they took guests’ concerns seriously and handling them in a specialised manner.

Connecting to the network as it was quite easy and the high speeds were fairly high throughout a browsing session. Guests were pleased as the hotel’s wireless internet connectivity was desirable. The signal was strong in most areas and particularly in the rooms.

Guests weren’t happy with the lighting in some areas. The corridors and staircases were thought to be dark even during the day. Others found their rooms having a musty smell and some were dark with little natural light.

Guests were quite disappointed by the high noise levels experienced during their stay at the hotel. The hotel’s ongoing constructions distracted the calm time that guests wished for.  Nearby nightclubs that played loud music was also a major concern.

Guests noted a harsh smell in some areas of the hotel such as the bathrooms .To them; the smell was really strong and did not seem to go away despite the air conditioner being on.