Positive Reviews
positive:
Coastal location near local shops and eateries.
Guests overwhelmingly enjoyed the inn's location on the Fraser Coast. Reviews stated that the motel gives direct access to the local beach and the pier, making it ideal for those interested in water sports, fishing, and whale-watching. There are also many local shops and diners around.
positive:
Clean and spacious rooms are a good value.
Visitors felt that the inn represents a great value for money in the area owing to its generously-sized rooms and excellent location. People stated that the lodgings were extremely clean, and many especially appreciated the spacious bathrooms with large walk-in showers.
positive:
Great food and service.
The motel staff received high praise from travellers who stated that the employees were professional, efficient, and happy to recommend local restaurants and attractions. Those who ate at the Piers Restaurant also lauded the service and quality of the food.
Negative Reviews
negative:
The facilities could use a facelift.
Although the facilities were clean and well-kept, many guests noted that the building is showing its age and could do with a refurbishment. People stated that the decor looks decades-old, and others reported issues such as musty bathroom smells, dated bathroom fixtures, and old hard beds.
negative:
Rooms are poorly sound-proofed.
Reviewers reported that the building's walls are thin and do little to insulate rooms from sound. Along with sounds from other tenants carrying into the suites, visitors noted loud doors and some traffic noise from outside.
negative:
Wi-Fi problems are not uncommon.
Many guests had issues with the free Wi-Fi provided by the inn, stating that it was difficult to connect to, very slow, or simply unavailable at times. Others did not like having to pay extra in order to have multiple devices sharing the connection.