Positive Reviews
positive:
Large and clean.
Spacious, bright and modern accommodation was well maintained. Guests couldn't find fault with the cleanliness of units, and most described staying here as just as comfortable as home. Great beds and showers rounded out the overall positive experience, and pet owners were shocked to find pet-friendly accommodation that was actually in good condition.
positive:
Top notch pool and spa.
If you have kids or just want to spend a little down time in the pool, you won't be disappointed by the excellent facilities. Guests regularly described the swimming pool as a very welcome aspect of their visit.
positive:
Friendly hospitality team.
Chance are that your arrival to reception will be a pleasant one. Kind and helpful staff were willing to go the extra mile for guests, and many noticed the friendly demeanours of everyone that they interacted with.
Negative Reviews
negative:
Undersupplied kitchen.
While most of the comforts of home were in place, a few things were missing from the kitchen. It's sometimes the little things that make a big difference, and guests felt that including items like a cutting board, sharp knives, extra wine glasses, and an adequate supply of bowls and utensils would have made their stay even more comfortable.
negative:
Far from restaurants.
Guests said that this hotel was located close to the harbour and airport, but for shopping and eating out, the location isn't the best. Walking isn't always an option here, and if you have visions of a leisurely stroll after dinner, you could be disappointed.
negative:
Slower Wi-Fi.
If you need to efficiently get some online work done, this might not be the best place to do it. Wi-Fi wasn't always dependable, and guests felt that there was a lot of room for improvement.